Funerals & Frequently Asked Questions

What do I do when someone dies?

If death occurs in the hospital, contact us 01782 315437 

If death occurs at home, contact your doctor or the paramedics first then contact us.

If death occurs in a nursing home, make sure the staff have contacted a doctor first, then contact us. 

If death occurs suddenly/unexpectedly contact the paramedics/emergency doctor or police, as the coroner will be involved, then contact us. If someone dies away from home or abroad, contact us. 

How do I register a death?

You will need to collect a medical certificate of death from the hospital/GPs surgery, then telephone the Registry Office to make an appointment to register the person's death.

Do I have to take any documents with me?

Yes, you will need the medical certificate of cause of death The deceased's medical card (if available) The deceased's birth certificate/marriage certificate (if applicable) Further information that the Registrar may need to know - date and place of death Full name and home address date of birth If the deceased was in receipt of any allowances/benefits.

What happens if the Coroner is involved?

You can provisionally meet with us, and start to make the funeral arrangements, but nothing can be confirmed until the coroner has completed his procedures and has released the deceased for burial or cremation.

Funeral Plan Questions

What if the cost of funerals increases and I have a funeral plan?

Funerals, like everything else, are affected by inflation and the cost of a funeral will almost certainly increase before you need one. However once you have purchased a pre payment plan the funeral specified will be provided for you when it is needed, without any further change to you or your family. This is one of the most important benefits and why it is has become so popular with our clients in recent years.

What is certain is that with a Regency funeral plan brought now at today’s prices the quality of the service provided in respect of your planned wishes will not cost your family one penny more-whenever it is ultimately needed.

See our funeral plans

Do you pay interest on my funeral plan?

No. A guaranteed funeral plan is not an investment nor savings account-it is simply a way of paying in advance for the funeral service As the value of the Funeral Planning Trust increases over the years, so the money available to pay the funeral director will increase, to compensate for rising costs.

Can I pay for funeral plan by instalments?

Yes, there are a range of options, please ask for details. A point to remember if you die before completing all of the instalment payments the funeral will only be part-paid.

Is there an age limit or any health restrictions buying funeral plans?

No-you can purchase a plan at any age and in any state of health, but please see the notes above on instalments.

What if I die away from home?

We recommend that you take out travel insurance when you go on holiday, especially if you travel abroad, which usually covers bringing you back home if necessary. Alternatively we can quote for the extra cost involved.

Can I buy a funeral plan for someone else?

Yes please mention this on your application we will need the name, address and year of birth of the person to be covered but we will send all correspondence to you.

Why pay now?

The cost of funerals has historically increased above the normal levels of inflation and is a theme that is predicted to continue. It is impossible to say what that cost might be in five or ten more year’s time.

What is certain is that with a Regency funeral plan brought now at today’s prices the quality of the service provided in respect of your planned wishes will not cost your family one penny more-whenever it is ultimately needed.

Please call for more information: 01782 315437

See our funeral plans
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